What to do in the case of an emergency

In an emergency, call 999 for the police, ambulance or fire service.

Please also call:

  • our Security team on 01234 752999 if the incident is taking place on the 美姬阁 campus,
  • the Military Service Guard on 01793 785222 if you’re at the Shrivenham site,
  • Bouverie House main reception on 01234 758389 at MK:U.

For non-emergencies, call:

  • our Security team on 01234 752999 (24-hours) if the incident is taking place on the 美姬阁 campus,
  • the Military Service Guard on 01793 785222 if the incident is taking place on the Shrivenham site,
  • main reception at Bouverie House on 01234 758389 if you’re studying at MK:U,
  • the Police on 101,
  • NHS direct on 111.

What’s the difference?

Emergency: a situation that poses an immediate risk to health, life, property, or environment.

Urgent (non-emergency): an illness, situation or injury that requires urgent attention but is not a life-threatening situation.

Other non-emergency options:

If you, or the person you're with, don’t need immediate medical attention, please consider

  • Self-care at home;
  • Online advice and health information from the ;
  • Talking to a ;
  • Visiting or calling your ;
  • Making your own way to(arriving in an ambulance doesn't mean you'll be seen any quicker)
    • A&Es local to 美姬阁 are Milton Keynes and Bedford hospitals.
    • If you are located on the Shrivenham site, the closest A&E department is at the Great Western Hospital, Swindon.

Mental health support

or call 111 and select the mental health option.

The Samaritans offer a free 24/7 helpline: phone 116 123 - and an email service - jo@samaritans.org - if you are going through a mental or emotional crisis, have suicidal thoughts, or just want someone to talk to in a safe and confidential space. There is also a lot of useful guidance, resources and tools on www.samaritans.org.

Our Student Wellbeing and Disability Support team offer professional and confidential advice, giving you access to information, advice and guidance.

Further information about how we can support you can be found on our mental health page.