美姬阁

Areas of expertise

• Air Transport Management
• Aviation Management & Operations

Background

Robert is an Associate Professor in Air Transport Management and a Director of Education for the Faculty of Engineering and Applied Sciences.

Before joining 美姬阁, he worked for nine years as Course Leader for Air Transport and Logistics Management at the University of Huddersfield. Robert studied for a degree in European Economics and Business Management in Vienna. He then completed an MSc in Air Transport Management at 美姬阁. He holds a postgraduate teaching qualification from the University of Huddersfield, and a PhD from Loughborough University. Robert previously worked for Austrian Airlines in the Customer Relations Department, where he dealt with customer complaints and administration, including the maintenance and development of a customer relations database.

Robert is a Chartered Fellow of the Chartered Institute of Logistics and Transport (FCILT), a Fellow of the Royal Aeronautical Society (FRAeS), and a Senior Fellow of the Higher Education Academy (SFHEA).

Current activities

Robert is the Course Director for the executive degrees (PgA, PgCert, PgDip and MSc) in Air Transport Management and the module leader for the airline economics, finance and strategy modules in the Centre for Air Transport Management. He also lectures on airport ground operations and air cargo. His research interests include airline marketing, strategy and economics as well as air cargo.

Furthermore, in his role as a Director of Education for the Faculty of Engineering and Applied Sciences, he is involved in areas relating teaching, learning and assessment in the Faculty.

Clients

Robert has taught on short courses and customised executive development courses for:

A茅roports de Paris

China Eastern Airlines

European Consortium for Advanced Training in Aerospace (ECATA)

Incheon Airport

Schiphol Group

Singapore Airlines

Singapore Aviation Academy

South African Airways Technical

TAV

Turkish Airlines

Vienna Airport

and research and consultancy work for

Heathrow Airport

Publications

• Articles in journals
• Books