Overview
- Start dateOctober
- DurationTwo-three years part-time
- DeliveryTaught modules 40%, Group project (or dissertation) 20%, Individual project 40%
- QualificationMSc
- ÃÀ¼§¸ó typeExecutive
- CampusÃÀ¼§¸ó campus
Who is it for?
Developed by ÃÀ¼§¸ó in conjunction with Rolls-Royce, this MSc has been designed for individuals at organisations where there is a growing emphasis on revenue being derived from providing the services that keep products operating effectively, rather than the design, manufacture and delivery of original equipment (hardware). The individual will be engaged in a discipline related to through-life management, support, asset management, and/or maintenance. The course is relevant to TES dependent organisations, engineers, business administrators, logistics, finance and commercial practitioners.
Why this course?
The MSc in Through-life System Sustainment will enhance your skills and address the need for highly trained individuals involved in the support of complex equipment and systems. The skills gained in the course will help you to contribute to the achievement of competitive advantage for your organisation and is structured to allow maximum benefit from learning with minimum disruption to your work and personal life.
This programme is focused on educating leaders in the fields of through-life engineering services systems, design and planning, maintenance assessment and operations management, engineering and technology including condition-based maintenance and health management, standards and regulation, information technology, contracts and policy, life extension and obsolescence management, cost modelling and control.
There are two major themes within the course:
- The business context: this aims to define the business opportunity, capabilities required, plan the business change involved in moving to TES, and analyse the provision vs consumption trade-off.
- The execution activities: this focuses on the design and delivery of the processes and activities that make up the delivery and consumption of TES, and how to optimise the value proposition across the supply network.
The course ultimately aims to promote an integrated capability across these two themes in organisations in order to increase efficiency and competitiveness. There are additional benefits of the course:
- A commercial approach to excellence: Organisations seek out streamlined processes to enable them to be more efficient, improve quality and be more cost effective. The Through-life System Sustainment course brings together expertise across several disciplines to inform industry and help organisations to stay ahead of their competitors.
- Learning from the best academics and industrial practitioners: You will be taught by industry-active research academics with an established track record in product-service and maintenance systems, and through-life engineering services. Industry practitioners teach alongside academics with a view to provide real-life examples of solutions and challenges.
- Outstanding facilities: A vast range of specialist software applications are available for use, such as PLM, AnyLogic, Witness, SAP and CAD. There are also a number of physical facilities around degradation assessment, integrated vehicle health management, and autonomous maintenance.
- Flexible study: This course allows you to fit your studies around your existing life and work commitments so you can gain a postgraduate qualification while continuing your career. Projects can be undertaken with your organisation offering additional benefits to your employer.
- Networking opportunities: Our considerable network of contacts – both in the organisations we work with and in the network you will be part of with your fellow students and as one of our alumni - gives you the opportunity to build useful connections.
Informed by Industry
Our courses are designed to meet the training needs of industry and have a strong input from experts in their sector. In particular, the guidance provided by the TES Council (including organisations such as Rolls-Royce, MoD, BAE Systems, Babcock International and Leonardo) has been instrumental in making the course cutting edge.
Students who excel have their performances recognised through course awards. The awards, presented on Graduation Day, are provided by high profile organisations and individuals, and are often sponsored by our industrial partners.
Course details
The MSc course comprises eight assessed modules (in the form of six assignments and two exams), in which students gain an understanding of world-class business practice, an industry led group and an individual project. Students are also supported through individual coaching and an online learning platform.
This part-time course is approved to meet the requirements of the Level 7 Through-life Engineering Specialist Apprenticeship Standard. Find out more on studying our or visit the Apprenticeship course page.
Course delivery
Taught modules 40%, Group project (or dissertation) 20%, Individual project 40%
Group project
The group project gives a team of students the opportunity to take on responsibility for a consultancy type project working for an industrial sponsor. The group project is determined in collaboration with the sponsor organisation and will aim to solve real-world problems. Note: A dissertation can replace the group project.
Example titles:
• Analysis of Through-Life Engineering Services – Current Practice and Benchmarking
• Life cycle cost model of bearings as a generic commodity
• Feature deterioration mechanism knowledge base
• Using diagnostics and prognostics technology to reduce total through-life costs in complex system.
The title and abstract of a recent group project:
Title: Conceptualisation of Digital Twin in the Service Environment
The project details an investigative research project on the subject of the Digital Twin. The project reviews a wide range of literature to identify the state of the art and also conducts a survey to provide detailed insight. The concept of a Digital Twin is defined and a potential Digital Twin is mapped using systems engineering techniques. This definition and system map is then used to assess the potential benefits of the Digital Twin to an in-service product. The paper describes the development of a use case on an HP Turbine blade to demonstrate how the Digital Twin can improve decision making. The paper concludes with a Roadmap which defines the capabilities, requirements and benefits which will be necessary to develop a full scale Digital Twin.
Individual project
The individual project allows students to demonstrate their ability to think and work in an original way and overcome genuine real life challenges. Your sponsor nominates the topic - the individual project is conducted in the workplace.
Example titles:
- Robust System Level Reliability Analysis and Risk Prioritisation Methodology.
- Is Mission Profile a predictor of mission failures and subsequent spares demand
- Intelligent maintenance workscopes for military gas turbine engines
- Extension analysis of the Victoria Line rolling stock base maintenance interval
- Analysis of corporate customer requirements
- Investigation of root cause of no-fault-found unit removals in civil aviation, and the effectiveness of treatment options.
Modules
Keeping our courses up-to-date and current requires constant innovation and change. The modules we offer reflect the needs of business and industry and the research interests of our staff and, as a result, may change or be withdrawn due to research developments, legislation changes or for a variety of other reasons. Changes may also be designed to improve the student learning experience or to respond to feedback from students, external examiners, accreditation bodies and industrial advisory panels.
To give you a taster, we have listed the compulsory and elective (where applicable) modules which are currently affiliated with this course. All modules are indicative only, and may be subject to change for your year of entry.
Course modules
Compulsory modules
All the modules in the following list need to be taken as part of this course.
Information Management
Module Leader |
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Aim |
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Syllabus |
• Data Value Chains • The Data Asset Lifecycle Management Challenges, including Big Data, Quality, Modelling, Standards, and Governance • Internet of Things • From Data to Knowledge and Actions: Data Analytics and Artificial Intelligence • Context Information Management • Signal / Image Management and Cloud Services • Augmented Information Management and Delivery • Edge and Cloud Computing Architectures • Industry Applications and Case Studies • Data - Driven Product and Service Innovation |
Intended learning outcomes |
On successful completion of this module a student should be able to: 1. Analyse in a systematic way data and information management concepts and practice. 2. Compose information management concepts and technologies to drive opportunities in a business where information management can add business value (Data and Business Value Chains) 3. Analyse and evaluate the application of emerging topics in Information Management such as Data Analytics, Information Visualisation, Cloud Computing, and Internet of Things. 4. Synthesise information management concepts to compose value propositions for data-driven product and service innovation. |
Managing Assets and Value
Aim |
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Syllabus |
• Asset management business models, with examples of from different sectors. • Value in use; stakeholder analysis; service design. • Economic drivers for asset management; investment appraisal; cost vs performance trade off studies – methodology and examples. • Engineering challenges in asset management with real life examples, and future trends. |
Intended learning outcomes |
On successful completion of this module a student should be able to: 1. Appraise the key through-life drivers for a complex engineering system and the risks and uncertainties involved. 2. Perform critical analysis of alternative business models. 3. Estimate value in the context of service networks. 4. Assess cost and performance trade-off options in an engineering system. 5. Analyse engineering challenges and future trends. |
Leadership and Change Management
Aim |
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Syllabus |
• Values, attitudes and behaviours necessary for effective through-life engineering. • Characteristics, scope, purpose and roles and responsibilities. • The service support skills of negotiation, consultancy, facilitation, coaching, communication, team working and leadership. • The role of ‘self’ in managing and leading change. • Resistance to change and sustainability of change – the role of cultures. • The diverse nature of organisations and how people, management and strategy are influenced by internal and external factors. • Change management including change in failure in service support and sustainment environments. • Pre-requisites for successful change. • Performance management approaches to drive successful implementation and change. |
Intended learning outcomes |
On successful completion of this module a student should be able to: |
Through-Life System Effectiveness
Module Leader |
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Aim |
To examine the fundamental factors (e.g. reliability) that influence the availability of complex engineering equipment, the implications (e.g. cost) of it’s through life support and its ultimate effectiveness (e.g. trade-off) throughout its lifecycle with regards to the value streams (i.e. Avoid, Contain, Recover, Convert). |
Syllabus |
• The definitions of Availability, Reliability and Maintainability (AR&M) and logistics to deliver systems effectiveness in relation to the stated requirements. • Definitions and measurement of logistics for supportability strategies and contracting. • Supportability Concepts and Logistics, their elements and interaction with AR&M. • Quantitative Requirements, Mean Time Between Failure (MTBF) logistic delay, Mean Time to Repair (MTTR) and impact on service provided. • Understand failure rate, hazard rate, failure distributions and failure avoidance including failure analysis in design and use of R&M predictions. • Integrated Logistic Support (ILS) and impact on system effectiveness and system sustainment through life including the design of the support solution. • Understand the philosophy, scope and capabilities of ILS and Logistics Support Analysis (LSA) and associated systems thinking. • AR&M and supportability tools (e.g. FMECA and FTA techniques) and Reliability Centred Maintenance (RCM). • Human Factors Integration (HFI) and impact on system effectiveness and system sustainment through life. • Testing and Evaluation and assurance of system effectiveness and sustainment for system operation and support. • Data collection and management/interpretation of data. |
Intended learning outcomes |
On successful completion of this module you should be able to: 1. Appraise supportability concepts & logistics and how they contribute to system effectiveness and sustainment. 2. Analyse the measures of AR&M, how they are manipulated and applied and how their delivery can be assured. 3. Defend the AR&M and logistic techniques, including testing and trials, used throughout the lifecycle. 4. Evaluate the management issues for AR&M and Supportability in providing operational availability at minimum Through Life Cost (including programme management, risk management and capability integration). 5. Use of data-driven technologies to critically evaluate the strategies to plan system effectiveness through-life by considering the value streams. |
Diagnostics and Prognostics
Aim |
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Syllabus |
• Importance of Maintenance. • Definition of Maintenance and objectives. • Maintenance Approaches and Customisation. • Maintenance Optimisation. • Future Trends in Maintenance. • Influence of IoT on Maintenance Strategy. • Industrial case studies and issues with customisation. |
Intended learning outcomes |
On successful completion of this module you should be able to: 1. Assess the significance of maintenance for an industry. 2. Analyse the key factors for an effective maintenance. 3. Distinguish the principles of maintenance approaches. 4. Prepare a suitable maintenance procedure for real industrial scenario. 5. Evaluate the feasibility of customization in maintenance routines. |
Through-Life Business Models and Servitisation
Aim |
To enable students to analyse critically the challenges and key issues for the development of alternative business models for Through Life Support. |
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Syllabus |
• The evolution of global trends in maintenance, support and the circular economy in non-traditional TES sectors • Systems and other thinking and practices around requirements for through life support and sustainment. • Requirements capture, change management and economic evolution. • Case studies to illustrate governance, cultures and behaviours, enablers and blockers, performance management, alternative contractual approaches and other possible lessons. • Measuring what matters: ensuring the right metrics for the delivery of effect and delivering an effective assurance process and the limitations of metrics. |
Intended learning outcomes |
On successful completion of this module a diligent student should be able to: 1. Derive the key characteristics of a range of business models within which fleets of complex, capital-intensive, long service life systems are designed, manufactured, deployed and supported through the life cycle. 2. Determine the broad requirements (organizational, technological, managerial etc) of organizations to operate within these business models. 3. Derive the business and engineering processes, resources, and competences an organization requires to effect the transition from a traditional, transactional-type, product-focused business model, to one of servitisation. 4. Analyse the broad direction of academic research, and of the development of new approaches and processes, in the field of through life support and system sustainment. |
Operational Availability and Risk
Aim |
Plan, source, transform, deliver and return are system activities that work towards the creation of values to business and customers. Operational availability of supported systems is such an anticipated output and even though business and customers cooperate in different levels and ways to deliver it, there are risks that can hinder its achievement. This m odule aims to study the relationship between the concept of operational availability and risk in such systems. |
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Syllabus |
• Problem definition, FMEA and root cause analysis • Concepts of probability, uncertainty and reasoning • Introduction to simulation and its application in the analysis of support problems for the delivery of value and the evaluation of associated risks • Scenarios development and analysis as a means to extend the knowledge base for informed decision making • HRO principles and their applicability in the support operations business objectives |
Intended learning outcomes |
On the successful completion of this module a student should be able to: 1. Critically evaluate the concept of Operational Availability within the context of the business’ and of the customers’ value creation processes using systems thinking 2. Assess the concept of risk, compare and contrast it with the concept of uncertainty and discuss the applicability of conventional risk assessment tools (FMEA, FTA, ETA) in complex systems that contribute to the delivery of Operational Availability 3. Evaluate the applicability and added value of the High Reliability Organisations (HROs) principles framework and of knowledge expanding methods like scenario development, peers view engagement, bayesian reasoning and simulation, on the preparation and containment of the risks on Operational Availability |
Optimising Whole Life Cost and Performance Management
Aim |
To introduce Cost Engineering principles, procedures and practices that will contribute to the development of affordable products and services with the focus on optimised whole life cost and performance. |
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Syllabus |
• CE principles, cost estimation and modelling techniques, CE process, whole life costing, Integrated Logistic Support (ILS) costing, cost of hardware development and manufacture, cost of through life support. • Dynamic cost modelling, Knowledge management for Cost Engineering, affordability engineering, risk analysis and uncertainty management, systems thinking for cost. • Holistic life cycle related CE case studies for improved business intelligence: Building awareness of software tools (e.g. TruePlanning, SEER-H). |
Intended learning outcomes |
On successful completion of this module you should be able to: 1. Critically apply the key techniques for whole life costing and performance management. 2. Analyse cost estimates for robustness and identify performance measures for a complex engineering system. 3. Appraise and estimate the cost of different through-life scenarios, by evaluation of maintenance and whole life costs, while achieving required asset performance. 4. Evaluate the risk and uncertainties involved in cost and performance estimating. 5. Critically evaluate the terminologies and key concepts used in cost accounting. |
Teaching team
You will be taught by industry-active research academics from ÃÀ¼§¸ó with an established track record in product-service and maintenance systems, and through-life capability management. To ensure the programme is aligned to industry needs, the course has the support of a number of organisations in the through-life engineering services industry including Rolls-Royce. There are also industrial speakers from organisations such as: Rolls-Royce, BAE Systems, BABCOCK International, Xerox, MoD, and Bombardier. The Course Director and Admissions Tutor for this programme is Dr Isidro Durazo Cardenas
Accreditation
The Through-life System Sustainment MSc is accredited by the , and on behalf of the Engineering Council as meeting the requirements for further learning for registration as a Chartered Engineer (CEng).
Candidates must hold a CEng accredited BEng/BSc (Hons) undergraduate first degree to show that they have satisfied the educational base for CEng registration.
Please note accreditation applies to the MSc award, PgDip and PgCert (if offered) do not meet in full the further learning requirements for registration as a Chartered Engineer.
Your career
Successful completion of this course takes you onto careers with higher levels of responsibility, a broader base of skills and capability and a greater level of professionalism.
Graduates of this course have taken on roles including:
- Deployed Lifecycle Engineer
- Through-Life Support Engineer
- Systems Engineering Consultant
- Project Management Operations Lead
- Operations and Maintenance Expert
- Maintenance Modernisation Manager
- Management Consultant
- Manufacturing Technology Solution Architect
Organisations that have employed our graduates include:
- Babcock International Group
- BAE Systems
- Bombardier Transportation
- British Army
- Deloitte
- GSK
- Hitachi Rail
- Rolls-Royce
- Thales
- Transport for London
- Zurich Insurance
ÃÀ¼§¸ó’s Career Service is dedicated to helping you meet your career aspirations. You will have access to career coaching and advice, CV development, interview practice, access to hundreds of available jobs via our Symplicity platform and opportunities to meet recruiting employers at our careers fairs. Our strong reputation and links with potential employers provide you with outstanding opportunities to secure interesting jobs and develop successful careers. Support continues after graduation and as a ÃÀ¼§¸ó alumnus, you have free life-long access to a range of career resources to help you continue your education and enhance your career.
Part-time study
This course has been designed to meet the needs of students looking to enhance their career prospects whilst continuing in full-time employment. The format that we offer is designed to provide a manageable balance that allows you to continue employment with minimal disruption whilst also benefiting from the full breadth of learning opportunities and facilities available to all students. The University is very well located for visiting part-time students from all over the world and offers a range of library and support facilities to support your studies. We believe that this setup allows you to personally and professionally manage your time between work, study and personal commitments, whilst also working towards achieving a Master's degree.
How to apply
Click on the ‘Apply now’ button below to start your online application.
See our Application guide for information on our application process and entry requirements.
The course is well structured, intense and enjoyable. ÃÀ¼§¸ó academics are supported by industry experts and this mix of teaching styles works for me. In the day job it would take many years to gain the same depth and breadth of topic understanding that we will enjoy after our two years of study.
Jonathan Neal, Capability Development Manager, Engineering for Services